Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

We utilize the climate neutral shipping DHL gogreen



We offer domestic delivery (Germany), as well as delivery to the following countries:

Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Greece, Great Britain & Northern Ireland, Hungary, Iceland, Ireland, Italy, Croatia, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden, Switzerland, Slovakia, Slovenia, Spain, USA

Dispatch costs (inclusive of legally applicable VAT)

Domestic delivery (Germany):

Shipping within Germany is free of charge, regardless of the order value.

We also ship to Packstations.



Delivery to foreign countries:

We charge a flat shipping fee for international deliveries:
6,90 € for deliveries to the following countries, regardless of the order value:

From a order value of 100,00 € onwards, we deliver shipments free of cost.

Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Greece, Great Britain & Northern Ireland, Hungary, Iceland, Ireland, Italy, Croatia, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden, Switzerland, Slovakia, Slovenia, Spain, USA

Please note that there may be additional custom fees & taxes for deliveries outside of the EU that are not included in the price.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 business days, for deliveries abroad within 5 - 7 business days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

The following payment options are available:

- Payment in cash
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal (credit card, direct debit)

As long as you make the payment within 5 days after ordering, via bank transfer or in cash, we will grant you 2 % early payment discount on the gross product value of the order.

Our bank account:

Solaris Bank
IBAN: DE36 1101 0101 5949 5568 28
BIC: SOBKDEB2XXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.